Quality Policy

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QUALITY POLICY

QUALITY POLICY

It is the policy of Saptara Engineering (Pvt) Ltd. to operate a Quality Assurance system that consistently meets the requirements of ISO 9001-2015 quality standards and to produce a service that conforms to specified standards of quality, reliability and performance.

HEALTH & SAFETY POLICY

Our health & safety policy confirms our commitment to prevention of occupational injury and ill health and continual improvement in Health and safety management and performance. We strive to achieve the highest practicable standards of health and safety on all projects with which it is associated and to providing working conditions that are safe and healthy for all employees and those under the company’s control.

QUALITY RAW MATERIALS

To guarantee the quality of each construction project we only source raw materials from reliable and state recommended suppliers including geological survey and mines bureau, reputed local steel manufactures etc. However the raw materials are scrutinized by our engineers before being utilized to further ensure the required quality standards.

CONTINUOUS IMPROVEMENT

The company’s quality management system is reviewed annually by the management and periodically assessed through the annual schedule of internal Quality Audits. All revisions to the Quality policy are implemented with immediate effect. All the employees of the company  are required to enhance their quality awareness, understanding their respective quality responsibilities and to consistently implement this quality policy.

We deliver a quality service to
maintain excellent customer relations

Our customer’s requirements
have been fully understood and met

We have the skills and the resources to
complete the projects to required standards

We strive to continuously improve
our systems and procedures

A professional approach to customer
interface is maintained at all times

Customer satisfaction remains
inherent to our business

All work is carried out
consistently to a defined standard

Our staff are fully trained
and involved in quality improvement

We only use services that meet
our own quality assurance standards

A professional approach to customer
interface is maintained at all times

The aim of our quality management system is to ensure that

  • We deliver a quality service to maintain excellent customer relations
  • Customer satisfaction remains inherent to our business
  • Our customer’s requirements have been fully understood and met
  • All work is carried out consistently to a defined standard
  • We have the skills and the resources to complete the projects to required standards
  • Our staff are fully trained and involved in quality improvement
  • We strive to continuously improve our systems and procedures
  • We only use services that meet our own quality assurance standards
  • A professional approach to customer interface is maintained at all times
  • Any complaints are dealt with efficiently and within an acceptable time period
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